Shipping Policy

Shipping & Delivery

Thoughtfully designed products deserve seamless delivery. We offer a streamlined shipping experience across the United States, with options that support both convenience and care.

Complimentary Shipping — Nationwide

All orders ship free of charge, with no minimum purchase required.

• Complimentary shipping to all 50 U.S. states

• Orders ship Monday through Saturday

• No handling fees, no surprises at checkout

Tracking details are provided once your order leaves our facility.

Order Processing

Orders are typically prepared within 1–3 business days.
Processing times may vary for large, custom, or specialty items, as well as during high-volume periods.

Orders placed on Sundays or federal holidays will begin processing the next business day.

Delivery Experience

We partner with trusted carriers to ensure your items arrive safely and in excellent condition.

Please note:

• Delivery timelines are estimates and may vary by destination

• External factors such as weather or carrier delays may impact arrival times

• Oversized or specialty planters may require additional delivery coordination

White-Glove Installation Assistance (Optional)

For clients seeking a fully realized result, we offer professional installation assistance for planters and select products at an additional fee.

• Installation services available in all 50 U.S. states

• Pricing varies based on location, project scope, and product selection

• Our team will coordinate scheduling directly with you after purchase

This service is ideal for residential, commercial, or design-forward spaces where placement and presentation matter.

Complimentary Pickup Assistance

Local customers may take advantage of free pickup assistance.

• Available Monday through Saturday

• Our team will assist with coordination and loading

• Pickup availability may vary depending on product size and inventory location

Please contact us ahead of time to arrange your pickup.

Address Accuracy & Delivery Issues

To ensure a smooth delivery, please verify that all shipping details are correct at checkout. Orders delayed or returned due to incorrect address information may incur additional reshipping fees.

If any delivery concerns arise, our team is here to assist promptly.

Need Assistance?

If you have questions about shipping, pickup, or installation services, we’re happy to help guide you.

Contact us for personalized support before or after placing your order.